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Project topics and materials on "Assessment of customer satisfaction"

  • 1. THE IMPACT OF SEGMENTATION ON CUSTOMER SATISFACTION

    » ABSTRACT Basically, NBC moffers different product to customers which in one way or the other leads to the satisfaction of the desires of the customers.Some objectives of this study are;· –   To find out the role of segmentation in the marketing of NBC Plc products.· –   To find out if market segmentation of NBC Plc leads to increase customers patronage.Based on the above objectives, the r...Continue Reading »

    Item Type: Project Material |  50 pages |  6,425 engagements | 

  • 2. THE EFFECTS OF TELECOMMUNICATION SERVICE ON CUSTOMER SATISFACTION IN NIGERIA

    » ABSTRACT The study was carried out to determine the effect of telecommunication service on service delivery and customer satisfaction. To carry out this research work survey research design employing questionnaire was used as the instrument of data collection. The data collected were presented in tables and analyzed using simple percentage and ANOVA. The result review that MTN does not provide the...Continue Reading »

    Item Type: Project Material |  50 pages |  5,465 engagements | 

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